Return Policy

RETURNS

We have a 100% Money back guarantee, at any time after you receive your item if you are not satisfied please mail the item back to the following address and we will be happy to issue you a full refund:

4117 Hillsboro Pike, Nashville, TN 37215

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund. All refunds will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10-14 business days.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@phen-es.com and send your item to: 4117 Hillsboro Pike, Nashville, TN 37215.